In the midst of the COVID-19 (“coronavirus”) pandemic, we remain committed to this mission, and we have taken steps to maximize the safety of our patients and employees, in accordance with CDC guidelines. Our optometrists and staff remain available and ready to serve our patients’ eye care needs.

  1. Physical distancing measures, in space and in time, have been implemented in all of our facilities. These measures are intended to maximize safety for our patients and our staff.
  2. All patients and visitors, as well as all physicians and staff, are required to wear masks in our facilities, in accordance with state and federal health guidelines.
  3. Family members and friends of patients are asked to wait in their vehicles in the parking lots to reduce congestion within our offices. Young patients should be accompanied by only one parent, whenever possible.
  4. All of our facilities undergo thorough cleaning throughout the day. Our staff members have been trained to implement recommended measures to reduce the risk of SARS-CoV-2 transmission on an ongoing basis including wiping down surfaces in exam rooms and equipment between each patient encounter as well as hand proper hygiene before and after each patient visit. We have protective barriers on all direct contact instrumentation and have HEPA UV-C air purifiers in the exam rooms.
  5. All patients are screened for COVID-19 symptoms prior to their visit and upon arrival including fever, cough, sore throat, nasal congestion, and shortness of breath. Patients with symptoms are required to reschedule their appointments and are asked to contact their primary care provider.
  6. Our physicians and staff are mandated to monitor their own temperature and health on a daily basis.
  7. New patients are encouraged to fill out the paperwork prior to coming in found on our website.
  8. All frames tried on in the optical are processed in a UV-C sterilizer after trying them on before being returned to the displays.

If you are experiencing a cough, fever or other flu-like symptoms, we urge you to call your primary care physician. Please call ahead before coming to Eye Encounters for care if you have any of the following:

Cough, fever or other flu-like symptoms; or
Exposure to another person with these symptoms; or
Exposure to someone confirmed to have COVID-19.

If you are experiencing any concerns with your eyes or vision, we continue to be available now. Please call us at 630-357-6880 and we will help you find the best possible solution to your vision problem.